Frequently asked questions and answers to them

TECH Clean California will send the incentive check to the contractor. There may be instances where the incentive is being layered with another program, such as a utility-sponsored program, which provides incentives to the customer. In that case, one check will be sent from TECH to the contractor and the other will be sent from the utility to the customer.

The TECH Clean California check is sent via paper check. We will be able to send checks via ACH soon!

After a claim is marked as approved and all flags are removed, checks are approved for payment the next Monday. Once the check is approved, it will be mailed out the following Thursday.

For Heat Pump HVAC, the limit is two units per application. For a Multifamily project, there is a limit of $3m per contractor or property owner.

A given customer can collect all incentive types as long as each meets the requirements. Example: a home that undergoes a remodel and gets a new HPWH and HP HVAC, can receive all incentives available. There are limits on quantity though: HVAC HPs are limited to 2 per household. This is based on the number of units installed, not the number replaced.

Incentive reservations are needed for multifamily incentives. A TECH Multifamily Reservation Form can be found at https://techcleanca.com/incentives/multifamily-information/

For single family projects, claims can be reserved by contractors. To do so, contractors can login to Iris and create a new claim. Within this new claim, the contractor must input the customer address, customer name, contract signature date, and upload a contract with the customer signature. They can then press save to reserve their claim. The claim will stay reserved for 90 days, unless the claim is submitted sooner. To know if your claim has been reserved, the Energy Solutions team will be adding a note to each claim that was created in time with budget remaining to give peace of mind.

TECH Clean California is currently accepting applications for HPWH projects in SoCal Gas territory since there is still remaining funding. Once funding is exhausted, applications will no longer be accepted. For current budget levels, please visit https://techcleanca.com/public-data/budget-report/

When the new funding is available at the time of relaunch, HP HVAC claims will be accepted for any project where the contract signature date is dated on or after the launch date of the program.

If you have additional questions, please reach out to the TECH Clean California team directly. For general program inquiries, please email tech.info@energy-solution.com. For enrolled contractors with questions, please email tech.contractor@energy-solution.com